1. About these terms
These terms govern the ReelNova website at dramaout.com/reelnova/ and ReelNova services that expressly link to these terms. The provider is REELNOVA PTE. LTD. (UEN 202633595R), registered in Singapore at 36 Armenian Street, #05-12, Singapore 179934.
By using a covered service, you agree to the terms applicable to that use to the extent enforceable under law. If you do not agree, discontinue that use. A separate written production, advertising or business agreement governs a commissioned project and prevails for that project where it conflicts with these general terms. Services operated by another company are subject to that provider’s terms.
2. Eligibility and accounts
Entertainment services are intended for users aged 13 or older, or the higher minimum age required by local law or the relevant platform. If you are below the age of legal majority, obtain permission from a parent or guardian where required; an adult must authorise any purchase where required by law.
If a service offers an account, provide accurate information, protect your credentials and notify us of unauthorised access. This public website does not offer account creation or take payments.
3. Content and permitted use
ReelNova names, designs, website materials, video, artwork and software are owned by us or the applicable rights holders. We grant you a limited, non-exclusive right to access the materials for their intended personal or informational use. You receive no ownership of those materials.
You may not redistribute, commercially exploit, infringe the rights in, or bypass access controls on content without permission, except where applicable law permits it. Lawful quotation, accessibility uses and other statutory exceptions remain available. Contact the company about licensing or business use.
4. Acceptable conduct
Do not use a covered service unlawfully, impersonate others, transmit malware, harass people, infringe intellectual property or privacy rights, interfere with infrastructure, or circumvent security or payment controls. Do not collect personal information or access restricted resources without authorisation.
If you submit material in correspondence or through an offered feature, ensure you have the rights needed to do so. You permit us to handle that material only as reasonably needed to respond to you or provide the requested service, subject to any separate agreement and the Privacy Policy.
5. Paid features, where offered
A connected service may offer subscriptions, episode access or virtual credits. Before purchase, its checkout must disclose the price, currency, applicable taxes, what you receive, and any recurring billing, renewal and cancellation conditions. No subscription or charge is created by visiting this website.
A recurring subscription requires your agreement to the disclosed renewal terms. Cancel using the channel identified when you purchase; stopping use or deleting an app does not necessarily cancel a subscription. Refunds and cancellation rights follow applicable law and the relevant payment or store rules. Nothing here removes mandatory consumer rights.
If virtual credits are offered, their permitted uses and any expiry must be disclosed before purchase. They are for the specified service, do not constitute a bank deposit and cannot be exchanged for cash unless required by law or expressly offered. Your rights to refunds or remedies under law remain intact.
6. Availability and third parties
Content and features may vary by region, licensing, device and platform. We do not promise that every title or feature is available everywhere or continuously. We may maintain or change a service, with reasonable notice where a material change affects paid access and with remedies required by law.
Third-party sites, platforms and payment providers have their own terms and privacy policies. A link does not mean we operate that service. Read the relevant provider’s documents before supplying information or making a purchase.
7. Suspension and ending use
We may restrict access where reasonably necessary to address a material breach, fraud, a security threat or a legal requirement. Where appropriate and lawful, we will explain the reason and give an opportunity to resolve the issue. Urgent protection or a legal restriction may require action before notice.
You may stop using the website at any time and, where accounts are offered, request closure through the applicable service or by writing to us. Account closure does not remove valid billing obligations, statutory refund rights or legally required records.
8. Warranties and responsibility
We use reasonable care in providing services. To the extent permitted by law, general informational materials are provided as available, and we do not guarantee uninterrupted access or that all material is free of errors.
Any exclusion or limitation of liability applies only to the extent lawful and fair under applicable law. Nothing excludes liability for fraud, wilful misconduct, death or personal injury caused by negligence where it cannot be excluded, or any other non-excludable obligation. Mandatory consumer guarantees and statutory remedies remain available.
9. Governing law and disputes
These terms are governed by Singapore law, subject to mandatory laws and non-waivable rights applicable where you habitually reside. Subject to mandatory jurisdiction rules, Singapore courts have non-exclusive jurisdiction. You retain any right to bring a claim in another competent court or complain to a local regulator.
You may write to us to seek an informal resolution, but doing so is optional and does not restrict legal remedies or suspend statutory time limits. These terms do not impose mandatory arbitration or waive rights that cannot lawfully be waived. If a provision is unenforceable, the remaining provisions apply only insofar as lawful and capable of operating independently.
10. Updates and privacy
We may update these terms by posting a revised version and date. Material changes affecting ongoing services will be communicated with appropriate notice and, where required, consent. Changes do not retrospectively remove rights already accrued. Our Privacy Policy explains how personal information is handled.
11. Contact
Write to: ReelNova, REELNOVA PTE. LTD., 36 Armenian Street, #05-12, Singapore 179934. Company registration number (UEN): 202633595R. Please identify the service and nature of your enquiry.